Recent Cyber Monday specials from HP extended the offer of a totally free Nook. But the fine print suggests that free isn't really always free. Continue reading and learn the best way to shield yourself.
Returned Nook tends to make nothing free
When you see a deal for something free, be wary. Nothing is really free. Brian is a customer who got a brand new Ultrabook with a totally free Noon e-reader as part of a Cyber Monday sale. He was trying to find a laptop and needed the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
A totally free Nook issue that isn't unique
Brian is not the first customer to see this type of problem. The consumer does not get charged $99 when buying the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the cost of a Nook and tax. Never believe the promotions you see.
The customer cannot get back the $106 they were charged for the promotion, and the business will not take back the free nook. An HP source said that the company will not take back the Nook or give a $106 refund for the device.
Fine print claims not free
HPs small print explained that the Nook was priced with the laptop meaning it is not really free at all. The customer had to pay for it depending on the terms of the transaction.
The Nook cannot be returned, but it could be sold at the consumer's discretion - albeit at a loss - or given as a gift. That doesn't take the sting of the "free Nook" away, however. So take the experience of others to heart and be aware that free is not always free. Read the fine print!
Returned Nook tends to make nothing free
When you see a deal for something free, be wary. Nothing is really free. Brian is a customer who got a brand new Ultrabook with a totally free Noon e-reader as part of a Cyber Monday sale. He was trying to find a laptop and needed the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
A totally free Nook issue that isn't unique
Brian is not the first customer to see this type of problem. The consumer does not get charged $99 when buying the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the cost of a Nook and tax. Never believe the promotions you see.
The customer cannot get back the $106 they were charged for the promotion, and the business will not take back the free nook. An HP source said that the company will not take back the Nook or give a $106 refund for the device.
Fine print claims not free
HPs small print explained that the Nook was priced with the laptop meaning it is not really free at all. The customer had to pay for it depending on the terms of the transaction.
The Nook cannot be returned, but it could be sold at the consumer's discretion - albeit at a loss - or given as a gift. That doesn't take the sting of the "free Nook" away, however. So take the experience of others to heart and be aware that free is not always free. Read the fine print!
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